FAQs

  • I’ve heard of physical therapy, but I don’t know what it is. What is it?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians.

    Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

    The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • How do I find a physical therapist?

    As a patient you have the right to receive physical therapy at any place you choose. At ReQuest Physical Therapy, you will receive the highest quality care while achieving the results you need.

    We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • Will physical therapy benefit me?

    Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

  • Will physical therapy hurt me?

    Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.

    This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

  • Are your physical therapists trained to treat my condition?

    Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences.

    Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree.

    Rest assured, your therapist is well trained to evaluate and treat your condition.

  • I want to schedule an appointment – how do I do that?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment.

  • What should I wear to physical therapy sessions?

    If possible, we recommend wearing loose-fitting or elastic clothing for the evaluation. Shorts (or pants that can be pulled up to expose your knee) are helpful for knee and ankle problems and tank tops are helpful for examination of the shoulder.

    Athletic or casual shoe wear is helpful during treatment.

    Unable to change before coming to your physical therapy session? No problem! The experienced physical therapist will work around any clothing limitations and make recommendations for future visits. If you're coming straight from something and need to change when you get here, we have restrooms on site that you can use to change into your physical therapy clothes.

  • How long does physical therapy last?

    At ReQuest Physical Therapy, sessions typically last 45-60 minutes. We believe that gives us optimal time to address your problems.

    At ReQuest Physical Therapy we work in provider teams which are set-up to allow us to pair you with the therapist we think will bring out your best.  You will see a combination of your physical therapist (who does your evaluation) and the physical therapy assistants that work on his/her team.  Your physical therapist and physical therapy assistants work closely together to coordinate your care to ensure continuity and optimal outcomes. 

    Most patients attend 10-12 sessions, but the following factors can increase or decrease your number of sessions:

    • The type of problem or surgery you have had
    • The severity of the condition
    • How long you’ve had the condition 
    • Your ability to progress with your home exercises

    Some problems require only a few sessions while others may require more than 20. Please call our office to discuss your problem with one of our staff to get a better idea of the number of sessions needed for your problem.

  • How many times will I need to come in before I feel better?

    Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you.

    Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.

  • Will my sessions be covered by insurance?

    Yes, in most cases it does. ReQuest Physical Therapy will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

    For more information, visit our insurance plan page and please do not hesitate to contact our Gainesville & Newberry, FL physical therapy office. We do offer different payment options for your convenience.

  • I don’t have insurance – what do I do?

    For patients who do not have insurance, we offer a discounted fee, due at the time of service.

  • How should I pay?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

    Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

  • How should I prepare for my initial appointment?

    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
    • Insurance information (we will make a copy of your card).
    • Print out the patient forms, fill them out, and bring them with you.
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas.
  • Can I continue sessions even after I feel better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.

    We can make arrangements to meet you at Gainesville Health & Fitness  to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery. If you are not a Gainesville Health & Fitness member after your final visit, you will receive a complementary one month membership to help you maintain your recovery. If you are a Gainesville Health & Fitness member already, you will receive a personal training session with one of their Certified Personal Trainers.

  • What is Physical Therapy?

    Physical therapy is individualized care that strives to ease pain and improve function to help you move and live better.  You may need physical therapy to help you relieve pain, improve movement or ability, or prevent or recover from a sports injury. Physical therapy involves the patient, therapist, and physician working together to promote healing and eliminate underlying problems including pain, weakness, poor movement control or coordination and balance. It can address one or more areas of the body simultaneously.

    Physical therapy includes:

    • Careful evaluation of the underlying injury or problem
    • Individualized techniques or treatments performed by the physical therapist to reduce pain and improve movement
    • Exercises to improve strength, joint motion, flexibility, balance and movement control

    Physical therapy is based on scientific principles with applied knowledge of human anatomy, physiology, biochemistry, biomechanics, kinesiology (study of movement), psychology and neurology. It combines the diagnosis of specific conditions or injuries and analysis of movement with a personalized approach that considers a person’s physical, psychological, social and family support situation for the best patient outcome.

  • What are the benefits of physical therapy?

    Benefits of physical therapy: Physical therapy has been shown to reduce pain, decrease need for surgery, reduce usage of potentially addictive pain medication, improve long-term strength and movement, and reduce medical costs by decreasing unnecessary tests and procedures. The best benefits of physical therapy occur when treatment starts early and the therapist and patient design an individual program that empowers the patient to return to their normal activities of daily living as quickly and safely as possible.  You may be able to start your road to recovery even before seeing your physician through “Direct Access.” 

    For more information on "Direct Access" click here.

  • How much does physical therapy cost?

    The total cost of physical therapy can vary depending on the condition and your health insurance coverage.

    At ReQuest Physical Therapy, the cost of physical therapy treatment usually ranges from around $80 to $120 per session if you pay out of pocket.

    Insurance coverage varies greatly. We do our best to keep costs down but please note, your copay or coinsurance is dictated by your insurance provider, not our clinic.  Some plans have copays or coinsurance from $15 to $30 while other plans have copays ranging from $60 to $80.  The billing department at ReQuest Physical Therapy is happy to discuss affordable payment options for people without insurance coverage or with high deductible plans.

    We can (and will) estimate your cost of treatment prior to your first visit.  This is not a guarantee of coverage but is based on the most current information provided to us by your insurer.  If you are scheduled for an evaluation, we will call you 24-72 hours prior to your appointment with this information. Please note, we cannot leave this information in a voice message so you will have to call back to get the information if you miss the call.  If you would like an estimate before scheduling, you can contact our office with insurance information and the type of problem. The cost of physical therapy at ReQuest Physical Therapy is usually much less expensive per session compared to large medical systems or corporate providers that have higher approved insurance payments ranging from $250 to $400 per session.

  • What is physical therapy for back pain?

    Physical therapy for low back pain may include the following:

    • Mobilization
    • Stretching
    • Strengthening
    • Specific exercises to improve functional abilities and decrease limitations

    Our therapists address the underlying movement, strength and control limitations to eliminate low back pain and prevent it from coming back.

  • Does physical therapy help arthritis in the back?

    Arthritis can contribute to low back pain. However, while most people attribute their low back pain to arthritis, there are usually multiple problems that can be the cause. Often tight joints and areas of the spine around the arthritis increase stress and pain in the area. Participating in a physical therapy program that focuses on improving the motion at these joints, and your overall ability to move can reduce low back pain significantly. 

  • How does physical therapy help back pain?

    Physical therapy reduces low back pain by improving movement, strength, stability and quality of motion in the hips, pelvis and low back, reducing the abnormal pressure on the painful areas.

    Pain is also reduced by decreasing the pain sensitivity with:

    • Exercises
    • Mobilization
    • Manipulation of the spine and pelvis
    • Massage Therapy
  • Do you have physical therapists that specialize in back pain?

    ReQuest Physical Therapists have extensive experience and specialized training to treat low back pain. We focus on addressing the underlying problems that contribute to the low back pain to keep it from coming back.

  • What does physical therapy do for sciatica pain?

    While many people believe that sciatica is caused by compression of a nerve in the low back, it is actually chemical irritation around the nerve that produces the pain.

    Sciatica can be caused by problems in multiple areas of the low back and pelvis. Physical therapy can reduce the irritation of the nerves around a herniated disc, joints of the spine, or muscles that are causing sciatica. Physical therapy for sciatica pain works by reducing the inflammation and pressure around the nerves, through stretching, manipulation and stabilization exercises. Nerve mobility exercises help to reduce irritation and help the nerve glide normally, reducing the pain of sciatica.

  • Can physical therapy help herniated discs?

    Herniated discs are very common in many individuals with no low back pain. Research has shown that herniated discs can heal or decrease in size with appropriate treatment. Physical therapy reduces the pressure on a degenerative or herniated disc and improves the strength and stability of the muscles that support the spine through purposeful stretching and specialized exercises to ensure you are working safely and efficiently through your full range of motion.

  • What do you wear to physical therapy for the back?

    When going to physical therapy for your back, we recommend wearing comfortable, loose-fitting or elastic clothing to allow the physical therapist to easily evaluate your back and any joints that may contribute to low back pain.  Loose-fitting athletic wear will also allow you to move freely and without restriction as you complete your follow-up sessions.

  • What to expect at physical therapy for lower back pain?

    Physical therapy for low back pain begins with a thorough evaluation of the symptoms, movement of the spine and joints, strength, sensation, and screening for medical conditions that may be the cause of low back pain.

    After the diagnosis is made, problems are identified and may be treated with the following:

    1. Manual therapy (a direct hands on approach to mobilizing or manipulating the spine or tissue)
    2. Exercises to improve the quality of spine movement
    3. Strengthening or stabilization exercises

    This improves the ability of the body to move with good control and reduces stress on the low back, reducing or eliminating back pain.

  • How long does physical therapy take for neck pain?

    Eliminating or significantly reducing neck pain usually occurs over a period of 6-12 weeks. Chronic or degenerative conditions, like arthritis or radiating pain in the arms, may require additional treatment or further evaluation.

    It is best to start physical therapy for neck pain as soon as possible for the speediest recovery. Please contact ReQuest Physical Therapy today to schedule an appointment.

  • How long is physical therapy for whiplash?

    Whiplash is a complex injury that can involve the muscles, disc, joints of the neck and even the brain and brain stem. The duration of physical therapy after whiplash is variable. In general, the more severe the initial pain, the longer it will take to resolve.

    Recover faster by starting your physical therapy for whiplash immediately. To schedule an appointment, contact ReQuest Physical Therapy today.

  • Is chiropractic or physical therapy better for neck pain?

    Physical therapy is an effective way to manage and reduce recurrence of neck pain. People often believe they need a “chiropractic adjustment” or manipulation of the neck for sudden neck pain to “put something back in alignment.”

    Physical therapists not only use mobilizations (what a Chiropractor may refer to as an “adjustment”), but also other techniques and exercises to address the underlying cause of neck pain. Treatments like manual therapy (mobilization/manipulation, massage), traction, electrical stimulation, correcting postural alignment, gentle range of motion, and strength training exercises can reduce acute and chronic neck pain.

  • Should I do physical therapy or massage therapy for neck pain?

    Doing massage therapy for neck pain can help reduce the severity of acute neck pain and help muscles relax. But, strictly doing massage therapy will likely not solve the underlying problems, even after the severe pain is gone.

    ReQuest Physical Therapy offers massage therapy in conjunction with physical therapy for neck pain when indicated. This allows us to utilize both disciplines without creating an extra cost or using an additional visit through your insurance. We evaluate and address the movement and posture of the head, upper neck, neck and upper back, muscle tightness in the neck and shoulders to address the underlying cause of the pain.

  • What is cervical traction in physical therapy?

    Cervical traction can be a helpful treatment when nerves are compressed and irritated. It helps reduce pressure and improve blood flow around the nerve, reducing pain. However, cervical traction has not been shown to be helpful for many types of neck pain, including facet joint problems and arthritis. Your physical therapist will recommend treatment that is right for your neck pain.

  • Do you have physical therapists that specialize in shoulder pain?

    ReQuest Physical Therapists specialize in treatment of shoulder pain and injuries.  They restore movement and strength to get people back to normal activities without surgery or addictive medications.

    If surgery is needed, our therapists specialize in progressing patients through post-operative recovery to restore full shoulder function and eliminate pain.

    Learn more about our experience with shoulder pain and how we can help.

  • Does physical therapy help a frozen shoulder?

    Physical therapy is very helpful in the treatment of a frozen shoulder (adhesive capsulitis).

    Physical therapy for a frozen shoulder includes:

    • Stretching of the muscles  and associated soft tissues by the therapist
    • Specialized joint mobilization to restore normal joint motion
    • Consistent performance of a home exercise program is a critical part of treating a frozen shoulder. Generally, all shoulder strengthening exercises are eliminated during treatment for a frozen shoulder, as they can be a source of irritation and inflammation which may worsen the condition.  Once the shoulder thaws, any residual strength deficits can be addressed. 
  • How long is rehab after shoulder surgery?

    Treatment after a shoulder surgery varies greatly depending on the procedure.  Individuals that have a simple arthroscopy may regain full motion and strength after 3- 4 weeks. Patients who have undergone rotator cuff surgery may require treatment for 4-6 months, depending on the severity of the tear and their normal daily activities.

  • Is swimming good for shoulder rehab?

    Doing exercises in the pool can be helpful after some shoulder surgeries.  Aquatic exercise can assist with regaining shoulder motion and does not appear harmful. Land-based exercise progression is still needed for the greatest functional improvement and return to full activity.

    At ReQuest Physical Therapy we do have an aquatic physical therapy program. Contact us for more information.

  • When to start physical therapy after rotator cuff surgery?

    Physical therapy may start immediately after a rotator cuff repair or physical therapy may be delayed 3-6 weeks based on the size and complexity of the repair. Some surgeons prefer to start physical therapy sooner while others routinely wait for 6 weeks before starting physical therapy.

  • What is sports physical therapy?

    Sports physical therapy is focused on returning to sport or activity-specific levels of movement, strength, balance and control to help optimize performance and ability in physically demanding and often competitive conditions.  Strength, power, speed and agility to allow a full, safe return to sport are of utmost importance as the end goals of a sports physical therapy program.  At each step of recovery, treatment is tailored to help individuals return to high demand activity.

    Sports physical therapy is most common for:

    1. Athletes
    2. Weekend Warriors
    3. Recreational Athletes
    4. Tactical Athletes (Military, Police, Fire Fighter, etc.)
    5. Construction workers
    6. Healthcare personnel

    Learn more about sports physical therapy and how it can help you.

  • What does physical therapy for the tactical athlete entail?

    Traditional sports athletes need to be great at several elements of fitness in order to be competitive but the tactical athlete benefits from being good at all elements of fitness as their jobs are rarely as specialist as sports. While strength, power, speed and agility are critical for success in traditional athletic settings, the tactical athlete also should also demonstrate appropriate endurance, stamina, flexbility and mobilty to keep them safe in the field. 

  • What is the difference between sports medicine and physical therapy?

    Physical therapy is a component of Sports Medicine and the Sports Physical Therapist is an integral member of a Sports Medicine team.  Broadly, sports medicine is a term that may include medical treatment from a physician, athletic training and physical therapy to address patient needs at different points of injury and recovery.

    Medical care and athletic training typically address immediate medical needs of athletes.  Physical therapists are experts in rehabilitating athletes after immediate medical needs have been addressed. The focus is on healing, restoring normal movement and strength to allow the individual to return to their activities at a high level of performance with reduced risk of re-injury.

  • How many weeks of physical therapy after hip replacement?

    The duration of physical therapy treatment after a hip replacement can be 12 weeks or more. This is highly variable and depends on the surgical approach as well as your post-surgical goals. Regardless of how long it takes, it is important to resume normal walking without pain or difficulty.

  • Is physical therapy required after a hip replacement?

    Most people who undergo hip replacement receive some physical therapy, but it depends on the surgeon's preference.  This is often done in the home following discharge from the hospital but should also involve outpatient physical therapy for patients with more active goals or who want to ensure a return of full strength and endurance for functional activities

  • Can physical therapy help hip bursitis?

    Physical therapy can be helpful for hip bursitis. After a careful evaluation to determine the underlying cause of hip bursitis, your physical therapist will create a detailed plan to reduce your pain and address deficits in motion, strength, balance, or function. 

  • What are common causes of hip pain?

    There are many causes of hip pain. Many people think they have arthritis; however, there are other common causes of hip pain including:

    • Bursitis
    • Iliotibial Band  (IT Band)
    • Femoroacetabular Impingement
    • Sciatica
    • Back problems

    A thorough evaluation can identify the cause of your hip pain so it may be properly treated.

  • Do you need physical therapy for a broken ankle?

    Most ankle fractures and sprains benefit from physical therapy to assure that normal motion, balance and control of movement is regained in the ankle and rest of the leg.  People may resume normal walking and even sporting activities but still lack full motion, stability, control and strength, resulting in slight changes in movement that can lead to pain or injuries in the future.

    Because a faster reaction to treatment can cause a faster recovery, it is best to contact us right away to determine if physical therapy is right for you.

  • Do you need physical therapy after bunion surgery?

    Physical therapy after bunion surgery is helpful to assure that adequate control of motion is achieved at the toe, foot, and ankle to reduce pain with return to full activity.

    We are ready to help you recover after your surgery. Contact ReQuest Physical Therapy today to schedule your first appointment.

  • Do you need physical therapy for a sprained ankle?

    Most ankle sprains benefit from physical therapy.  Also, if you’ve had multiple sprains you should also be evaluated in physical therapy for underlying problems that may be contributing to pain or to establish a home program that may reduce the likelihood of continued issues.

    If you are experiencing the following, physical therapy is a good options for you:

    • Pain
    • Swelling
    • Difficulty walking
    • Excessive, abnormal movement
    • Loss of motion, strength, and/or control

    Do not hesitate to contact us for your first appointment. The sooner you go to physical therapy, the sooner you can recover and the more likely you can reduce recurring issues.

  • Does physical therapy work for plantar fasciitis?

    Physical therapy can be helpful for the treatment of plantar fasciitis.

    Physical therapy for planter fasciitis may include:

    • Stretching
    • Specific exercises to improve motion and strength in the entire leg
    • Arch taping
    • Orthotics (arch supports – custom or off the shelf)
    • Massage therapy

    Planter fasciitis is a challenging problem with multiple contributing factors. Even when those components are understood, they are tricky to eliminated. ReQuest Physical therapy will work with you to create a custom plan to help you.

  • Does Medicare cover rehab after knee replacement?

    Medicare covers most of the cost physical therapy after a knee replacement.  If Medicare is your only insurance provider, you will be responsible for 20% of incurred charges.  If you have a secondary insurance policy, these additional costs will likely be covered once your deductible has been met.  

  • How much does physical therapy cost for the knee?

    Costs associated with physical therapy for your knee vary greatly by insurance coverage. Some knee problems, such as basic sprains, may only require a few sessions and incur minimal costs. Post-surgical knee rehabilitation may require more extensive rehabilitation and cost significantly more. Our therapists can work within your budget and our billing department is happy to offer flexible payment plans. 

  • When do you start rehab after a grade 2 MCL sprain?

    We recommend starting physical therapy immediately after a grade 2 MCL sprain. At ReQuest Physical Therapy, our therapists will begin to guide improvement of knee motion, work to improve the strength and control of the thigh (quadriceps) muscle and improve hip strength.  Gentle exercise can begin immediately but protection of the healing ligament is needed. The physical therapist can control various aspects of the exercise to prevent excessive stress or delay healing.

    If you need to start rehab for any MCL sprain, please contact ReQuest Physical Therapy to schedule an appointment.

  • What do you do in physical therapy for the knee?

    Physical therapy for knee pain and injuries involves a careful analysis of movement, strength and control in the trunk, hip, knee, and ankle. Problems in any of those areas can contribute to knee pain or injuries. Physical therapists often emphasize improving lower body strength and increasing balance and control to reduce pain and decrease potential for future injury.

  • How long is rehab for knee replacements?

    Physical therapy after a knee replacement may vary depending on surgeon restrictions and/or how quickly you are able to regain your motion. Knee rehabilitation usually lasts 12-16 weeks following a knee replacement. Treatment may begin at 2-3 times per week and be reduced to one time per week by the end of treatment. It is important to work towards achieving full available motion and strength of the knee, so that you can make a complete return to your previous activities.

  • Do you have therapists that specialize in knee pain?

    ReQuest Physical Therapy has a team physical therapists who specialize in diagnosis and treatment of knee pain. They carefully evaluate your problems, including loss of knee motion and strength, pain and functional limitations and create and individualized treatment plan for you. 

    Learn more about knee pain and how ReQuest Physical Therapy offers the best physical therapy for knee pain.